Customer Stories
Learn What's Possible with Prove
Prove makes identity work—verifying real people, businesses, and agents in real time without friction or guesswork. Trusted by 19 of the top 20 U.S. banks and thousands of leading brands globally, discover how Prove helps industry leaders grow with confidence.
The Trust Infrastructure for 2,000+ Market Leaders:
- 20% Uplift in onboarding completion
- 75% Reduction in fraud relative to attack rate
- 90% Of digitally active adults verified in our identity graph
The Trust 25
Meet the Leaders Defining Trust in the Digital Economy
Fraud & Compliance • Payments • Customer Experience Agentic Commerce • Identity
Customer Stories
With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most.
Senthil Sivasubramanian, Engineering Leader, Gusto- 90% faster account recovery
- 70% drop in account recovery-related support cases
- 0 ATOs in Prove-verified sessions
Case Studies
Success Across Industries
Turning Traffic into Trust: How BCU Cut Application Drop-Off by 16%
Read the StoryOne Phone Number, Instant Trust: How Prove Powers Frictionless Age Verification at Veratad
Read the StoryFrictionless Lending, Fraud-Free Results: How FINOFR Reduced Fraud by 99%+ with Prove
Read the StoryHow Gusto Reduced Account Recovery Time by 90% and Support Cases by 70%
Read the StoryHow College Ave Cut Document Requests by 90% and Enabled Faster Lending Decisions
Read the StoryModernizing Patient Identity Verification for Faster, More Secure Record Requests
Read the StoryBilt achieves 90% credit card application success with Prove
Read the StoryPartner Prove Partners with Hard Rock Bet to Deliver Elite Onboarding and Enhance Player Experience
Read the StoryHow E*TRADE from Morgan Stanley Leverages Diverse Signals to Drive Safer, Faster Customer Experiences
Read the StoryPaxful Accelerates Onboarding and Reduces Manual Verifications by 90%
Read the StoryHow Tabula Rasa HealthCare Increased Member Engagement by 20% with Prove
Read the StoryHow a leading US healthcare system leverages Prove to expedite new patient account creation
Read the StoryHow a global insurance company improved security posture while reducing call center times by 14%
Read the StoryHow Instnt enables a smooth customer onboarding experience for its clients while minimizing their exposure to fraud
Read the StoryHow fiVISION enables its clients to streamline onboarding, reducing account opening time and fraud with Prove
Read the Story
Testimonials
“We were looking to solve two primary challenges: reducing fraud and improving the customer experience by reducing friction in the credit card application process. Prove allows us to validate phone ownership and possession for 90%+ of users while also allowing us to pre-fill meaningful pieces of the application for those users, reducing the number of steps they need to go through to sign up.”
Brandt Smallwood, President, Bilt Rewards
"In gaming, the stakes for getting identity right are exceptionally high. With Prove’s Pre-Fill and Unified Authentication solutions on the Prove Identity Platform, we’re streamlining onboarding, enabling seamless authentication, and strengthening fraud protection, all while reducing friction. This partnership allows us to turn identity into a true strategic advantage and set a new benchmark for trusted digital experiences in gaming."
John Snyder, Product Leader, BetMGM
"We've integrated Prove Pre-Fill® and it's a phenomenal solution that drives real results. It not only increases the completion rate and helps you increase sales, but it really does all the fraud work in the background, so it doesn't impact the customer experience, and we saw a significant decrease in the fraud rate. We've had amazing results."
Senior Vice President, Digital Credit & Authentication, Synchrony
"Trust and safety is the backbone of what we deliver for our customers - caregivers entering someone's home, and families welcoming a stranger into theirs. Through Prove, we deliver frictionless identity verification via mobile phone possession checks enabling us to effectively filter out bad actors while preserving a seamless experience for legitimate users. Prove has been a true extension of our team, helping us turn trust into a meaningful differentiator."
Naaz Nichols, Chief Experience Officer, Care.com
"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."
Senthil Sivasubramanian, Engineering Leader, Gusto
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Trusted by 2,000+ leading companies to reduce fraud and improve consumer experiences, Prove is the world’s most accurate identity verification and authentication platform.