# Fraud Prevention

## Stop fraud in real time

Let more good customers in while reducing fraud and risk. Leverage real-time risk and behavioral signals with a strong identity binding process that simultaneously deters fraudsters and protects your customers’ data.

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### Balance risk mitigation

Balance security/risk mitigation with a frictionless, non-invasive consumer experience.

### Deter and prevent fraudulent activity

Confidently manage and persist consumer identities at every point of interaction so you know exactly who you are transacting with.

### Reduce costly manual reviews

Leverage real-time risk signals and identity checks to make immediate informed decisions, without costly manual reviews and intervention.

## Trusted by the world’s leading companies

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## Fraud vectors and Prove capabilities

The Prove Pre-Fill® and the Prove Identity® identity verification solutions are capable of minimizing multiple types of fraud while also maximizing consumer pass rates. Whereas, Prove’s “PRO Model℠” APIs (Possession, Reputation, Ownership℠) can protect against specific fraud scenarios.

### Fraud Attack Scenarios

| Fraud Type                       | Coverage by Prove Offering                   |
|----------------------------------|-----------------------------------------------|
| Identity Theft                   | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |
| First-party Fraud                | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |
| Bot Attacks                      | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |
| Physical Theft of Phone          | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |
| Phone Takeover                   | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |
| Synthetic Identities              | Prove Auth®, Trust Score®, Trust Score+, Identity Verify℠, Prove Pre-Fill® / Prove Identity® |

## Frictionless fraud prevention at every interaction

Evolving fraud techniques call for modern solutions. From fraud at account opening to account takeover, take a holistic approach to protecting your customers and your bottom line. Leverage Prove’s comprehensive suite of identity solutions to drive growth while stopping fraud in its tracks.

### Identity Theft

Deceptive practices involving the use of someone else's personal information to commit financial or other crimes.

#### Solutions

- **Prove Auth®** can prevent identity theft (true name) fraud by confirming that the attacker is not the rightful owner nor in possession of the victim's phone (physical device) during the transaction.
  
- **Trust Score®** will be able to detect that the phone is not held by the victim by evaluating carrier signals in real time such as the SIM, device, and carrier tenure.
  
- **Identity Verify℠** verifies consumer identity by establishing that a consumer owns and operates a given phone number based on the consumer’s name, address, and additional attributes.

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### First-party Fraud

Fraudulent activities committed by individuals against a financial institution using their own identity or accounts.

#### Solution

- **Prove Auth®** can produce detailed evidence that will discourage first-party fraud: "This transaction took place on your iPhone 12 at this time and day", essentially a 'digital watermark.'

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### Bot Attacks

Automated programs or scripts attempting to manipulate online systems, often used for fraudulent activities like fake account creation or DDoS attacks.

#### Solutions

- **Prove Auth®** prevents Bot Attacks by confirming proof of possession of each phone number used by an end consumer.
  
- **Identity Verify℠** provides phone ownership status to confirm the identity of a consumer is linked to a specific phone number. Bots are unable to prove possession of a mobile number (e.g., as required by Mobile Auth℠, Instant Link℠ and SMS Delivery) at the same rate they can submit forms with scripts, effectively neutralizing the threat.

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### Physical Theft of Phone

Unauthorized possession of a mobile device, potentially leading to identity theft or unauthorized access to sensitive information.

#### Solution

- **Trust Score®** and **Trust Score+** will be able to detect that the phone is not held by the victim because the victim would have reported their phone lost/stolen and the carrier would have disconnected the phone number, which Prove will detect via a near real-time line status check.

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### Phone Takeover

Illegitimate transfer of a victim’s phone number through a SIM swap or port attack, often used to gain unauthorized access to accounts linked to that number.

#### Solutions

- **Trust Score+** will detect when a victim's phone number is taken over through a SIM swap or port attack. Prove identifies SIM swaps by evaluating the SIM tenure associated with a phone number and significantly reduces the Trust Score of phone numbers with a recent SIM change.
  
- **Prove Auth®** uses an on-device key, therefore a phone takeover attack will initiate from a new phone where the key is not present, which will trigger a new bind event, at which point Trust Score+ will pick up the SIM swap or port event. For SIM swap coverage, data comes directly from mobile network operators (MNOs) and requires consumer consent.

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### Synthetic Identities

Creation of a fictitious identity by combining real and fake information to establish fraudulent accounts or transactions.

#### Solution

- **Identity Verify℠** can detect synthetic identities in banking and credit reporting agency (CRA) systems that do not have corresponding synthetic data in the phone companies. Identity Verify℠ also identifies identities which have manipulated or fictitious personal information (e.g., multiple social security numbers or dates of birth).

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### Prove Identity Network®

Prove Identity Network®: ingests 30B annual authentication events from PRO (possession, reputation, ownership) checks. This enables greater accuracy over time by boosting assurance levels for offerings like the Prove Pre-Fill® solution, thus verifying more good actors while reducing fraud. Prove Identity Network® also allows persistence of identities across channels and throughout the customer lifecycle which enables a better customer experience.

## Differentiators

The PRO Model℠ enables a strong identity bind and enables identity to persist

- High identity confidence enables customers to self-serve high risk transactions (change addresses in-app vs. calling call center).
- The PRO Model℠ enables strength in True Name / Identity Theft Fraud.

- **Frictionless identity proofing**: Legacy approaches are high-friction (e.g. use out of wallet, doc scans, information validation).
- Prove has a cryptographic authenticator that we can tie to the process (the Prove Identity® solution, the Prove Pre-Fill® solution) enabling low-friction.

- **Near real-time MNO verification**: Identify SIM swaps and port events at the speed of fraud.
- Enables accurate (cryptographic) possession check (passively or actively).

## Frequently Asked Questions

**Can Prove stop synthetic identity fraud?**

Yes. Prove's identity verification solutions detect synthetic identities by cross-referencing phone-centric identity signals against the Prove Identity Graph of 2.5 billion+ known identities. Unlike document-based verification, phone-centric signals are significantly harder for fraudsters to fabricate.

**What types of fraud does Prove detect?**

Prove detects six major fraud types: identity theft, first-party fraud, bot attacks, physical theft of phone, phone takeover (SIM swap), and synthetic identities. Each fraud vector is addressed with specific solutions from the Prove Identity Platform including Pre-Fill, Human Assurance, Verified User, and Unified Authentication.

**How does Prove prevent identity fraud?**

Prove prevents identity fraud by leveraging real-time risk and behavioral signals combined with a strong identity binding process. The platform detects and stops identity theft, first-party fraud, bot attacks, physical phone theft, phone takeover, and synthetic identity fraud before fraudsters can complete transactions.
